‘Bloody’ snow? That’s just algae

Hello. I placed and paid for this order 15 days ago. The item was listed as available when I purchased it, but the order now says “Currently unavailable,” and there is no estimated delivery date.<br><br>This item was part of an order that qualified for free shipping with other items, which I have already received. However, this item remains undelivered.<br><br>Please investigate the order and confirm whether the seller can fulfil it. If the item is out of stock and cannot be delivered, please arrange a full refund to my original payment method and clarify whether this affects the free-shipping arrangement for the items already delivered.<br><br>Thank you.